Job Detail

Home / Job Detail

Customer Service Representative - Envo BPO Services Sdn Bhd

Date Posted: Jan 04, 2021
Login to View Salary

Job Detail

  • Location:
    Petaling Jaya, Selangor, Malaysia
  • Company:
    Envo BPO Services Sdn Bhd
  • Type:
    Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Junior Level
  • Positions:
    2
  • Experience:
    1-3 years
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Jan 31, 2021
Add to Favourite Report Abuse

Job Description

Responsibilities:

  • Responding to customer enquiries within agreed response time
  • Resolve customer enquiries through our support channels (not limited to:) Emails, chat
  • Provide relevant service recovery, support, and recommendations to customers
  • Support customer on issues on product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
  • Accurately record and escalate customers' feedback and bugs to relevant departments

Requirement:

  • Diploma in any field
  • At least 1 year experience in Customer Service
  • Past experience in fashion ecommerce is advantageous
  • Great comprehensive skills to understand customers' enquiries and needs
  • Proficient written English, Bahasa Malaysia and Mandarin
  • Fast and accurate typing skills (60 words per minutes and above)
  • Able to work at Petaling Jaya

Working Hours: 

  • Monday - Friday (9.30am - 6.30pm)
  • Alternate Saturday (10.00am - 2.00pm)

Benefits

  • EPF
  • SOCSO
  • Medical benefits
  • Annual leave
  • Attendance Allowance
  • KPI Allowance
  • Many more benefits to be discussed!

Skills Required

Apply Now

Company Overview

Envo BPO Services Sdn Bhd
Petaling Jaya, Selangor, Malaysia
1 Current Jobs Openings

ENVO BPO is a business process outsourcing company established for more than a decade focusing primarily in assisting companies with various call centre services such as customer support, telemarketing, lead generation and customer survey. We also pr... Read More

Related Jobs

Google Map

https://maps.google.com/maps?q=3.1007232666015625%2C101.63998413085938&z=17&hl=en
MENU
LINKS
CONNECT WITH US
Recognised by:
2-2B, Tower 9, UOA Business Park, 1 Jalan Pengaturcara U1/51A, 40150 Shah Alam, Selangor, Malaysia
Copyright © 2021. All Rights Reserved. Agensi Pekerjaan Aplikasi Sdn Bhd